Worried users have flocked to Dell's Battery Recall website
Dell battery recall website inundated
/v3-uk/news/1990233/dell-battery-recall-website-inundated
17 Aug 2006, Will Head , V3
Over a million users have visited Dell's Battery Recall website since it launched earlier this week.
According to statistics revealed by web monitoring firm ComScore, the site attracted 1.26 million unique US visitors alone on 15 August.
During the month of July, 1.39 million users visited Dell.com per day on average.
Over 70 per cent of the traffic came from office locations, and one in four visitors viewed the site from home. University users made up a further five per cent of visits.
Compared to overall US traffic on the same day, just under half was from workers, 46 per cent from home and six per cent from universities.
The Battery Recall site was launched as part of a plan by Dell to recall 4.1 million laptop batteries after a series of public reports of systems catching fire.
"There were very few incidents to go on here, and it would have been easy to justify them as anomalies," Alex Gruzen, senior vice president of Dell's mobility product group, wrote on the company blog about the recall.
"But we are not willing to do that because, in everything that we do, it is absolutely about safety first."
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Do you agree?
THERE IS A COMPLETELY SAFE LAPTOP BATTERY TECHNOLOGY
The Li-Fiber cell is completely safe and with $1 million the company can produce enough cells to prove that it has a laptop battery that is not only completely safe but also outperforms all existing laptop batteries. The 2006 massive recall by DELL, Apple, IBM, Toshiba, Panasonic, Fujitsu and Lenovo of over 7 million notebook computer batteries made by Sony would be a thing of the past. The present lithium-ion battery is an almost zero tolerance technology - hence the need for protection circuits. The higher the cell capacity the more serious the problem. For high capacity multi-cell high voltage batteries, for example, 10 Ah, 200 V for hybrid electric vehicles, inherently safe battery chemistry is essential but cannot be met with conventional Li-Ion cells. The Li-Fiber battery does not overheat and makes a very good safe high performance yet cheaper laptop battery.
Posted by Edward R Anderson, 01 Oct 2006