Mobile payments will not take off in the next five years because consumers don't want it, providers can't offer it and technology can't support it, according to a report from Forrester Research.
While retailers believe that mobile payments will account for 10 per cent of their transaction value in three years, Forrester believes this is actually at least a decade away.
Forrester analyst Michelle de Lussanet identified three key obstacles. "Consumers aren't ready to change their payment behaviour, providers will continue to resist collaborating on full-featured services, and easy-to-use, cheap, secure and standardised technology will take years to roll out," she said.
The analysts predicted that mobile payments will amount to only £16bn, or 0.5 per cent of consumer spending, by 2005.
The UK is expected to lag behind Germany and Scandinavia in taking up mobile payments with an average spend of £4 per person per month, according to Forrester.
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