<?xml version="1.0" encoding="UTF-8"?><rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns="http://purl.org/rss/1.0/" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel rdf:about="http://www.computeractive.co.uk/"><title>Computeractive! Latest news</title><link>http://www.computeractive.co.uk/</link><description>Computeractive! Latest news (Generated on Tuesday 10 November 2009 at 15:22:08)</description><dc:publisher xmlns:i18n="http://apache.org/cocoon/i18n/2.1">Incisive Media LTD, London UK</dc:publisher><dc:rights>Copyright © 1994-2009 Incisive Media LTD, London UK</dc:rights><dc:creator xmlns:i18n="http://apache.org/cocoon/i18n/2.1">http://www.computeractive.co.uk/</dc:creator><dc:date>2009-11-10T15:22:08.951Z</dc:date><image xmlns:i18n="http://apache.org/cocoon/i18n/2.1" rdf:resource="http://www.computeractive.co.uk/images/rss/ca_logo.gif"/><items><rdf:Seq><rdf:li rdf:resource="http://www.computeractive.co.uk/v3/news/2252810/koobface-sets-sights-google"/><rdf:li rdf:resource="http://www.computeractive.co.uk/v3/news/2252809/nokia-recalls-14-million-phone"/><rdf:li rdf:resource="http://www.computeractive.co.uk/computeractive/news/2252760/service-records-world-war"/><rdf:li rdf:resource="http://www.computeractive.co.uk/computing/news/2252797/revenue-customs-puts-tax-help"/><rdf:li rdf:resource="http://www.computeractive.co.uk/computeractive/news/2252768/security-firm-finds-iphone-worm"/><rdf:li rdf:resource="http://www.computeractive.co.uk/v3/news/2252730/play-com-suffers-online-order"/><rdf:li rdf:resource="http://www.computeractive.co.uk/computeractive/news/2252704/law-commissions-recommend"/><rdf:li rdf:resource="http://www.computeractive.co.uk/computeractive/news/2252643/eu-agrees-telecoms-package"/></rdf:Seq></items></channel><image rdf:about="http://www.computeractive.co.uk/images/rss/ca_logo.gif"><title>Computeractive! Latest news</title><url>http://www.computeractive.co.uk/images/rss/ca_logo.gif</url><link>http://www.computeractive.co.uk/</link></image><item rdf:about="http://www.computeractive.co.uk/v3/news/2252810/koobface-sets-sights-google"><title>Koobface sets sights on Google Reader</title><guid>http://www.computeractive.co.uk/v3/news/2252810/koobface-sets-sights-google</guid><description>&lt;a href='http://www.computeractive.co.uk/v3/news/2252810/koobface-sets-sights-google'&gt;&lt;img style='border:px solid black;float:right;' align='right' src='http://ivory.vnunet.com/images/virus/virus-worm/medium.jpg'/&gt;&lt;/a&gt;&lt;p&gt;&lt;small&gt;Shaun Nichols in San Francisco, &lt;a href="http://www.v3.co.uk/"&gt;V3.co.uk&lt;/a&gt;, Tuesday 10 November 2009 at 01:57:00&lt;/small&gt;&lt;/p&gt;&lt;p&gt;&lt;i&gt;


Accounts used to host attack videos


&lt;/i&gt;&lt;/p&gt;&lt;p&gt;&lt;content page="1"&gt;&lt;html&gt;
&lt;body&gt;

&lt;p&gt;The notorious
&lt;a href="http://www.v3.co.uk/v3/news/2247470/koobface-variant-hits-internet" title="New Koobface variant hits Twitter users"&gt;Koobface&lt;/a&gt;
malware has started using Google's Reader service to spread further.&lt;/p&gt;

&lt;p&gt;Researchers say that the new attack uses spammed messages that send users to
the compromised pages on the Reader service. When the user clicks on a fake
video embedded in the page, traffic is diverted to another site that attempts to
run a remote exploit and malware installation.&lt;/p&gt;

&lt;p&gt;Trend Micro senior security adviser Rik Ferguson noted that the attacks
provided a slight variation on the Koobface attacks that surfaced earlier this
year. The company estimates that some 1,300 accounts have already been
compromised.&lt;/p&gt;

&lt;p&gt;"Cybercriminals are taking advantage of Google's credibility by hiding their
malicious links behind Google Reader," said Ferguson.&lt;/p&gt;

&lt;p&gt;"This is a new twist on the familiar Koobface infection routine, where
victims are asked to install Adobe Flash updates in order to view a video that
appears to be shared on the Google Reader website."&lt;/p&gt;

&lt;p&gt;The Koobface worm and its associated botnet have gained notoriety in security
circles for its longevity and history of targeting social networking sites.
&lt;a href="http://www.v3.co.uk/vnunet/news/2232385/facebook-virus-spreads-bebo" title="Facebook virus spreads"&gt;First
surfacing in 2008&lt;/a&gt; within MySpace and Facebook, the worm
&lt;a href="http://www.v3.co.uk/v3/news/2245833/koobface-worm-resurfaces" title="Koobface worm resourfaces"&gt;later
resurfaced in 2009&lt;/a&gt;, this time targeting Twitter users.&lt;/p&gt;

&lt;/body&gt;
&lt;/html&gt;&lt;/content&gt;</description><link xmlns:i18n="http://apache.org/cocoon/i18n/2.1">http://www.computeractive.co.uk/v3/news/2252810/koobface-sets-sights-google</link><dc:description>&lt;a href='http://www.computeractive.co.uk/v3/news/2252810/koobface-sets-sights-google'&gt;&lt;img style='border:px solid black;float:right;' align='right' src='http://ivory.vnunet.com/images/virus/virus-worm/medium.jpg'/&gt;&lt;/a&gt;&lt;p&gt;&lt;small&gt;Shaun Nichols in San Francisco, &lt;a href="http://www.v3.co.uk/"&gt;V3.co.uk&lt;/a&gt;, Tuesday 10 November 2009 at 01:57:00&lt;/small&gt;&lt;/p&gt;&lt;p&gt;&lt;i&gt;


Accounts used to host attack videos


&lt;/i&gt;&lt;/p&gt;&lt;p&gt;&lt;content page="1"&gt;&lt;html&gt;
&lt;body&gt;

&lt;p&gt;The notorious
&lt;a href="http://www.v3.co.uk/v3/news/2247470/koobface-variant-hits-internet" title="New Koobface variant hits Twitter users"&gt;Koobface&lt;/a&gt;
malware has started using Google's Reader service to spread further.&lt;/p&gt;

&lt;p&gt;Researchers say that the new attack uses spammed messages that send users to
the compromised pages on the Reader service. When the user clicks on a fake
video embedded in the page, traffic is diverted to another site that attempts to
run a remote exploit and malware installation.&lt;/p&gt;

&lt;p&gt;Trend Micro senior security adviser Rik Ferguson noted that the attacks
provided a slight variation on the Koobface attacks that surfaced earlier this
year. The company estimates that some 1,300 accounts have already been
compromised.&lt;/p&gt;

&lt;p&gt;"Cybercriminals are taking advantage of Google's credibility by hiding their
malicious links behind Google Reader," said Ferguson.&lt;/p&gt;

&lt;p&gt;"This is a new twist on the familiar Koobface infection routine, where
victims are asked to install Adobe Flash updates in order to view a video that
appears to be shared on the Google Reader website."&lt;/p&gt;

&lt;p&gt;The Koobface worm and its associated botnet have gained notoriety in security
circles for its longevity and history of targeting social networking sites.
&lt;a href="http://www.v3.co.uk/vnunet/news/2232385/facebook-virus-spreads-bebo" title="Facebook virus spreads"&gt;First
surfacing in 2008&lt;/a&gt; within MySpace and Facebook, the worm
&lt;a href="http://www.v3.co.uk/v3/news/2245833/koobface-worm-resurfaces" title="Koobface worm resourfaces"&gt;later
resurfaced in 2009&lt;/a&gt;, this time targeting Twitter users.&lt;/p&gt;

&lt;/body&gt;
&lt;/html&gt;&lt;/content&gt;</dc:description><dc:publisher xmlns:i18n="http://apache.org/cocoon/i18n/2.1">Incisive Media LTD, London UK</dc:publisher><dc:rights>Copyright © 1994-2009 Incisive Media LTD, London UK</dc:rights><dc:creator xmlns:i18n="http://apache.org/cocoon/i18n/2.1">Shaun Nichols in San Francisco</dc:creator><dc:date>2009-11-10T01:57:00.000Z</dc:date><dc:subject>News</dc:subject><category>enterprise-security-technology</category><category>hacking</category><category>bugs-and-fixes</category></item><item rdf:about="http://www.computeractive.co.uk/v3/news/2252809/nokia-recalls-14-million-phone"><title>Nokia recalls 14 million phone chargers</title><guid>http://www.computeractive.co.uk/v3/news/2252809/nokia-recalls-14-million-phone</guid><description>&lt;a href='http://www.computeractive.co.uk/v3/news/2252809/nokia-recalls-14-million-phone'&gt;&lt;img style='border:px solid black;float:right;' align='right' src='http://ivory.vnunet.com/images/nokia/nokia-logo/medium.jpg'/&gt;&lt;/a&gt;&lt;p&gt;&lt;small&gt;Shaun Nichols in San Francisco, &lt;a href="http://www.v3.co.uk/"&gt;V3.co.uk&lt;/a&gt;, Tuesday 10 November 2009 at 01:44:00&lt;/small&gt;&lt;/p&gt;&lt;p&gt;&lt;i&gt;


Shock fears lead to massive recall


&lt;/i&gt;&lt;/p&gt;&lt;p&gt;&lt;content page="1"&gt;&lt;html&gt;
&lt;body&gt;

&lt;p&gt;Handset maker Nokia has kicked off a recall programme that is said to affect
some 14 million customers.&lt;/p&gt;

&lt;p&gt;The company said that the faulty chargers had been sold in two batches, one
running between 13 April and 25 October and another sold between 15 June and 9
August of this year. Nokia said that the chargers were prone to losing part of
the plastic casing and exposing components that could cause an electric shock.
&lt;/p&gt;

&lt;p&gt;The recall reportedly covers as many as 14 million handsets mainly in North
America and Europe. So far no major injuries or damages related to the defective
chargers have been reported.&lt;/p&gt;

&lt;p&gt;Nokia
&lt;a href="http://chargerexchange.nokia.com/chargerexchange/en/" target="_blank" title="Nokia ChargerExchange"&gt;has
set up a site&lt;/a&gt; to allow users to check their chargers for the possible fault.
The company said that the exchange process will be handled through local outlets
in the affected regions.&lt;/p&gt;

&lt;p&gt;Nokia's is the second major recall to hit the computing industry in recent
weeks. In late October Sony issued a recall for 70,000 of its
&lt;a href="http://www.v3.co.uk/v3/news/2252179/sony-pulls-vaio-adapters-shock" title="Sony pulls Vaio adapters over shock risk"&gt;Vaio
power adaptors&lt;/a&gt; that were said to pose a similar shock hazard.&lt;/p&gt;

&lt;/body&gt;
&lt;/html&gt;&lt;/content&gt;</description><link xmlns:i18n="http://apache.org/cocoon/i18n/2.1">http://www.computeractive.co.uk/v3/news/2252809/nokia-recalls-14-million-phone</link><dc:description>&lt;a href='http://www.computeractive.co.uk/v3/news/2252809/nokia-recalls-14-million-phone'&gt;&lt;img style='border:px solid black;float:right;' align='right' src='http://ivory.vnunet.com/images/nokia/nokia-logo/medium.jpg'/&gt;&lt;/a&gt;&lt;p&gt;&lt;small&gt;Shaun Nichols in San Francisco, &lt;a href="http://www.v3.co.uk/"&gt;V3.co.uk&lt;/a&gt;, Tuesday 10 November 2009 at 01:44:00&lt;/small&gt;&lt;/p&gt;&lt;p&gt;&lt;i&gt;


Shock fears lead to massive recall


&lt;/i&gt;&lt;/p&gt;&lt;p&gt;&lt;content page="1"&gt;&lt;html&gt;
&lt;body&gt;

&lt;p&gt;Handset maker Nokia has kicked off a recall programme that is said to affect
some 14 million customers.&lt;/p&gt;

&lt;p&gt;The company said that the faulty chargers had been sold in two batches, one
running between 13 April and 25 October and another sold between 15 June and 9
August of this year. Nokia said that the chargers were prone to losing part of
the plastic casing and exposing components that could cause an electric shock.
&lt;/p&gt;

&lt;p&gt;The recall reportedly covers as many as 14 million handsets mainly in North
America and Europe. So far no major injuries or damages related to the defective
chargers have been reported.&lt;/p&gt;

&lt;p&gt;Nokia
&lt;a href="http://chargerexchange.nokia.com/chargerexchange/en/" target="_blank" title="Nokia ChargerExchange"&gt;has
set up a site&lt;/a&gt; to allow users to check their chargers for the possible fault.
The company said that the exchange process will be handled through local outlets
in the affected regions.&lt;/p&gt;

&lt;p&gt;Nokia's is the second major recall to hit the computing industry in recent
weeks. In late October Sony issued a recall for 70,000 of its
&lt;a href="http://www.v3.co.uk/v3/news/2252179/sony-pulls-vaio-adapters-shock" title="Sony pulls Vaio adapters over shock risk"&gt;Vaio
power adaptors&lt;/a&gt; that were said to pose a similar shock hazard.&lt;/p&gt;

&lt;/body&gt;
&lt;/html&gt;&lt;/content&gt;</dc:description><dc:publisher xmlns:i18n="http://apache.org/cocoon/i18n/2.1">Incisive Media LTD, London UK</dc:publisher><dc:rights>Copyright © 1994-2009 Incisive Media LTD, London UK</dc:rights><dc:creator xmlns:i18n="http://apache.org/cocoon/i18n/2.1">Shaun Nichols in San Francisco</dc:creator><dc:date>2009-11-10T01:44:00.000Z</dc:date><dc:subject>News</dc:subject><category>chips-and-components</category><category>appliances</category><category>mobile-comms</category></item><item rdf:about="http://www.computeractive.co.uk/computeractive/news/2252760/service-records-world-war"><title>More service records from World War One go online</title><guid>http://www.computeractive.co.uk/computeractive/news/2252760/service-records-world-war</guid><description>&lt;a href='http://www.computeractive.co.uk/computeractive/news/2252760/service-records-world-war'&gt;&lt;img style='border:px solid black;float:right;' align='right' src='http://ivory.vnunet.com/images/politics/world-war-soldier/medium.jpg'/&gt;&lt;/a&gt;&lt;p&gt;&lt;small&gt;Dinah Greek, &lt;a href="http://www.computeractive.co.uk/"&gt;Computeractive&lt;/a&gt;, Monday 9 November 2009 at 11:36:00&lt;/small&gt;&lt;/p&gt;&lt;p&gt;&lt;i&gt;


Surviving details of more than two million soliders of the Great War now
available for online search


&lt;/i&gt;&lt;/p&gt;&lt;p&gt;&lt;content page="1"&gt;&lt;html&gt;
&lt;body&gt;

&lt;p&gt;Ancestry.co.uk has completed digitising the surviving World War One British
army service records.&lt;/p&gt;

&lt;p&gt;The 32.5 million paper records now online detail the full military careers of
more than two million soldiers,who served during the Great War.&lt;/p&gt;

&lt;p&gt;Each service record a variety of information concerning all aspects of the
army careers of those who completed their duty or were either killed in action
or executed.&lt;/p&gt;

&lt;p&gt;These latest military records to go online are often called the ‘burnt
documents’; being the surviving service documents rescued after the War Office
in London was bombed in 1940 and the subsequent fire destroyed 60 per cent of
the paper originals.&lt;/p&gt;

&lt;p&gt;They complement the
&lt;a href="http://www.computeractive.co.uk/2184120" title="earlier story about pension records online"&gt;British
Army World War One Pension Records, 1914-1920,&lt;/a&gt; which contain 9.7 million
pages of personal information relating to almost one million discharged
soldiers.&lt;/p&gt;

&lt;p&gt;William Spencer, Military Records Specialist at
&lt;a href="http://www.nationalarchives.gov.uk/" target="_blank" title="link to the national archives"&gt;The
National Archives&lt;/a&gt;, said: “It is fitting that the digitisation of surviving
First World War soldiers’ records of service should be completed at this time.
&lt;/p&gt;

&lt;p&gt;
“With&lt;a href="http://video.google.co.uk/videosearch?hl=en&amp;rlz=1W1IRFA_en&amp;q=henry+mays+world+war+one+soldier&amp;um=1&amp;ie=UTF-8&amp;ei=yvr3SqPiDdmMjAeNtY3UCQ&amp;sa=X&amp;oi=video_result_group&amp;ct=title&amp;resnum=4&amp;ved=0CBwQqwQwAw#q=harry+patch&amp;hl=en&amp;view=2&amp;emb=0" target="_blank" title="link to video of harry patch"&gt;
Harry Patch’s death last July&lt;/a&gt; [just days after the death of another WW1
veteran and then the world's oldest man,
&lt;a href="http://video.google.co.uk/videosearch?hl=en&amp;rlz=1R2GGLL_en&amp;q=henry+allingham+you+tube+video&amp;um=1&amp;ie=UTF-8&amp;ei=Ef73Sq7AAaC7jAe0wY3XCQ&amp;sa=X&amp;oi=video_result_group&amp;ct=title&amp;resnum=1&amp;ved=0CBIQqwQwAA#" target="_blank" title="youtube video of henry allingham"&gt;Henry
Allingham&lt;/a&gt;], any direct living connection to these records has finally been
severed and marks the passing of this significant period in British military
activity into history.&lt;/p&gt;

&lt;p&gt;“Digitising these records makes them accessible to people around the world,
many of whom had ancestors who served in the “war to end all wars”, and who will
now be able to discover so much more about them.”&lt;/p&gt;

&lt;p&gt;Each individual record in the British Army World War One Service Records,
1914-1920 contains an average of 16 pages of personal information; however they
can contain as many as 60 pages.&lt;/p&gt;

&lt;p&gt;Information available from
&lt;a href="http://ancestry.co.uk/"&gt;Ancestry.co.uk&lt;/a&gt; includes the soldier’s name,
date and place of birth, address, next-of-kin, former occupation, marital
status, medical records, service history, regiment number, locations of service
and discharge papers.&lt;/p&gt;

&lt;p&gt;Together, the service,
&lt;a href="http://www.computeractive.co.uk/2210097" title="earlier story about medal records"&gt;medals&lt;/a&gt;
and pension records form the definitive source of information in existence on
more than three million ordinary soldiers who fought in the British Army during
World War One.&lt;/p&gt;

&lt;p&gt;The sheer volume of material has meant that the collection has been digitised
in stages in a process that has taken three years.&lt;/p&gt;

&lt;p&gt;Among the surviving service records are those of a number of both famous and
ordinary, brave soldiers, including actor Basil Rathbone, best known for the
portrayal of Sherlock Homes in 14 movies between 1939 and 1946.&lt;/p&gt;

&lt;p&gt;The kind of detail contained in the records is highlighted by the information
contained by one soldier Henry Mays.&lt;/p&gt;

&lt;p&gt;Henry’s service record contains a letter from his sister revealing that he
enrolled under a false name to avoid being traced by his mother. This solved a
family mystery that had spanned 90 years.&lt;/p&gt;

&lt;/body&gt;
&lt;/html&gt;&lt;/content&gt;</description><link xmlns:i18n="http://apache.org/cocoon/i18n/2.1">http://www.computeractive.co.uk/computeractive/news/2252760/service-records-world-war</link><dc:description>&lt;a href='http://www.computeractive.co.uk/computeractive/news/2252760/service-records-world-war'&gt;&lt;img style='border:px solid black;float:right;' align='right' src='http://ivory.vnunet.com/images/politics/world-war-soldier/medium.jpg'/&gt;&lt;/a&gt;&lt;p&gt;&lt;small&gt;Dinah Greek, &lt;a href="http://www.computeractive.co.uk/"&gt;Computeractive&lt;/a&gt;, Monday 9 November 2009 at 11:36:00&lt;/small&gt;&lt;/p&gt;&lt;p&gt;&lt;i&gt;


Surviving details of more than two million soliders of the Great War now
available for online search


&lt;/i&gt;&lt;/p&gt;&lt;p&gt;&lt;content page="1"&gt;&lt;html&gt;
&lt;body&gt;

&lt;p&gt;Ancestry.co.uk has completed digitising the surviving World War One British
army service records.&lt;/p&gt;

&lt;p&gt;The 32.5 million paper records now online detail the full military careers of
more than two million soldiers,who served during the Great War.&lt;/p&gt;

&lt;p&gt;Each service record a variety of information concerning all aspects of the
army careers of those who completed their duty or were either killed in action
or executed.&lt;/p&gt;

&lt;p&gt;These latest military records to go online are often called the ‘burnt
documents’; being the surviving service documents rescued after the War Office
in London was bombed in 1940 and the subsequent fire destroyed 60 per cent of
the paper originals.&lt;/p&gt;

&lt;p&gt;They complement the
&lt;a href="http://www.computeractive.co.uk/2184120" title="earlier story about pension records online"&gt;British
Army World War One Pension Records, 1914-1920,&lt;/a&gt; which contain 9.7 million
pages of personal information relating to almost one million discharged
soldiers.&lt;/p&gt;

&lt;p&gt;William Spencer, Military Records Specialist at
&lt;a href="http://www.nationalarchives.gov.uk/" target="_blank" title="link to the national archives"&gt;The
National Archives&lt;/a&gt;, said: “It is fitting that the digitisation of surviving
First World War soldiers’ records of service should be completed at this time.
&lt;/p&gt;

&lt;p&gt;
“With&lt;a href="http://video.google.co.uk/videosearch?hl=en&amp;rlz=1W1IRFA_en&amp;q=henry+mays+world+war+one+soldier&amp;um=1&amp;ie=UTF-8&amp;ei=yvr3SqPiDdmMjAeNtY3UCQ&amp;sa=X&amp;oi=video_result_group&amp;ct=title&amp;resnum=4&amp;ved=0CBwQqwQwAw#q=harry+patch&amp;hl=en&amp;view=2&amp;emb=0" target="_blank" title="link to video of harry patch"&gt;
Harry Patch’s death last July&lt;/a&gt; [just days after the death of another WW1
veteran and then the world's oldest man,
&lt;a href="http://video.google.co.uk/videosearch?hl=en&amp;rlz=1R2GGLL_en&amp;q=henry+allingham+you+tube+video&amp;um=1&amp;ie=UTF-8&amp;ei=Ef73Sq7AAaC7jAe0wY3XCQ&amp;sa=X&amp;oi=video_result_group&amp;ct=title&amp;resnum=1&amp;ved=0CBIQqwQwAA#" target="_blank" title="youtube video of henry allingham"&gt;Henry
Allingham&lt;/a&gt;], any direct living connection to these records has finally been
severed and marks the passing of this significant period in British military
activity into history.&lt;/p&gt;

&lt;p&gt;“Digitising these records makes them accessible to people around the world,
many of whom had ancestors who served in the “war to end all wars”, and who will
now be able to discover so much more about them.”&lt;/p&gt;

&lt;p&gt;Each individual record in the British Army World War One Service Records,
1914-1920 contains an average of 16 pages of personal information; however they
can contain as many as 60 pages.&lt;/p&gt;

&lt;p&gt;Information available from
&lt;a href="http://ancestry.co.uk/"&gt;Ancestry.co.uk&lt;/a&gt; includes the soldier’s name,
date and place of birth, address, next-of-kin, former occupation, marital
status, medical records, service history, regiment number, locations of service
and discharge papers.&lt;/p&gt;

&lt;p&gt;Together, the service,
&lt;a href="http://www.computeractive.co.uk/2210097" title="earlier story about medal records"&gt;medals&lt;/a&gt;
and pension records form the definitive source of information in existence on
more than three million ordinary soldiers who fought in the British Army during
World War One.&lt;/p&gt;

&lt;p&gt;The sheer volume of material has meant that the collection has been digitised
in stages in a process that has taken three years.&lt;/p&gt;

&lt;p&gt;Among the surviving service records are those of a number of both famous and
ordinary, brave soldiers, including actor Basil Rathbone, best known for the
portrayal of Sherlock Homes in 14 movies between 1939 and 1946.&lt;/p&gt;

&lt;p&gt;The kind of detail contained in the records is highlighted by the information
contained by one soldier Henry Mays.&lt;/p&gt;

&lt;p&gt;Henry’s service record contains a letter from his sister revealing that he
enrolled under a false name to avoid being traced by his mother. This solved a
family mystery that had spanned 90 years.&lt;/p&gt;

&lt;/body&gt;
&lt;/html&gt;&lt;/content&gt;</dc:description><dc:publisher xmlns:i18n="http://apache.org/cocoon/i18n/2.1">Incisive Media LTD, London UK</dc:publisher><dc:rights>Copyright © 1994-2009 Incisive Media LTD, London UK</dc:rights><dc:creator xmlns:i18n="http://apache.org/cocoon/i18n/2.1">Dinah Greek</dc:creator><dc:date>2009-11-09T11:36:00.000Z</dc:date><dc:subject>News</dc:subject><category>online</category></item><item rdf:about="http://www.computeractive.co.uk/computing/news/2252797/revenue-customs-puts-tax-help"><title>Revenue and Customs puts tax help online</title><guid>http://www.computeractive.co.uk/computing/news/2252797/revenue-customs-puts-tax-help</guid><description>&lt;a href='http://www.computeractive.co.uk/computing/news/2252797/revenue-customs-puts-tax-help'&gt;&lt;img style='border:px solid black;float:right;' align='right' src='http://ivory.vnunet.com/images/crn/04-02-2008/hmrc-building/medium.jpg'/&gt;&lt;/a&gt;&lt;p&gt;&lt;small&gt;Tom Young, &lt;a href="http://www.computing.co.uk/"&gt;Computing&lt;/a&gt;, Monday 9 November 2009 at 17:19:00&lt;/small&gt;&lt;/p&gt;&lt;p&gt;&lt;i&gt;


Department furthers online engagement with taxpayers


&lt;/i&gt;&lt;/p&gt;&lt;p&gt;&lt;content page="1"&gt;&lt;html&gt;
&lt;body&gt;

&lt;p&gt;HM Revenue and Customs has launched two online toolkits to help tax agents
avoid common errors when filing tax returns.&lt;/p&gt;

&lt;p&gt;The kits cover Capital Gains Tax and personal and private expenditure, and
include checklists and explanatory notes, and examples of classic errors and how
to avoid them.&lt;/p&gt;

&lt;p&gt;Three other toolkits are already available to help people navigate Capital
Gains Tax for Trust and Estates, marginal small company relief and capital
allowances for plant machinery. More toolkits will follow next year.&lt;/p&gt;

&lt;p&gt;Brian Redford, Head of HMRC’s agents and employers service improvement
programme, said: "The toolkits are based on the most common errors we see and
will help agents get returns right first time, which will reduce the need for
compliance checks. "&lt;/p&gt;

&lt;p&gt;The toolkits are part of a wider HMRC approach to use the internet to engage
with those paying tax.&lt;/p&gt;

&lt;p&gt;Last week Dave Hartnett, permanent secretary for tax at HM Revenue and
Customs (HMRC), posted a video warning about tax dodging on YouTube.&lt;/p&gt;

&lt;p&gt;And the department has encouraged the filing of Income Tax Self Assessment
returns online, which saved an estimated £5m in processing costs in 2007-08.
&lt;/p&gt;

&lt;p&gt;In May a report from the National Audit Office called on HMRC to widen the
provision of online tax services to save money and reduce the levels of errors
in tax returns.&lt;/p&gt;

&lt;/body&gt;
&lt;/html&gt;&lt;/content&gt;</description><link xmlns:i18n="http://apache.org/cocoon/i18n/2.1">http://www.computeractive.co.uk/computing/news/2252797/revenue-customs-puts-tax-help</link><dc:description>&lt;a href='http://www.computeractive.co.uk/computing/news/2252797/revenue-customs-puts-tax-help'&gt;&lt;img style='border:px solid black;float:right;' align='right' src='http://ivory.vnunet.com/images/crn/04-02-2008/hmrc-building/medium.jpg'/&gt;&lt;/a&gt;&lt;p&gt;&lt;small&gt;Tom Young, &lt;a href="http://www.computing.co.uk/"&gt;Computing&lt;/a&gt;, Monday 9 November 2009 at 17:19:00&lt;/small&gt;&lt;/p&gt;&lt;p&gt;&lt;i&gt;


Department furthers online engagement with taxpayers


&lt;/i&gt;&lt;/p&gt;&lt;p&gt;&lt;content page="1"&gt;&lt;html&gt;
&lt;body&gt;

&lt;p&gt;HM Revenue and Customs has launched two online toolkits to help tax agents
avoid common errors when filing tax returns.&lt;/p&gt;

&lt;p&gt;The kits cover Capital Gains Tax and personal and private expenditure, and
include checklists and explanatory notes, and examples of classic errors and how
to avoid them.&lt;/p&gt;

&lt;p&gt;Three other toolkits are already available to help people navigate Capital
Gains Tax for Trust and Estates, marginal small company relief and capital
allowances for plant machinery. More toolkits will follow next year.&lt;/p&gt;

&lt;p&gt;Brian Redford, Head of HMRC’s agents and employers service improvement
programme, said: "The toolkits are based on the most common errors we see and
will help agents get returns right first time, which will reduce the need for
compliance checks. "&lt;/p&gt;

&lt;p&gt;The toolkits are part of a wider HMRC approach to use the internet to engage
with those paying tax.&lt;/p&gt;

&lt;p&gt;Last week Dave Hartnett, permanent secretary for tax at HM Revenue and
Customs (HMRC), posted a video warning about tax dodging on YouTube.&lt;/p&gt;

&lt;p&gt;And the department has encouraged the filing of Income Tax Self Assessment
returns online, which saved an estimated £5m in processing costs in 2007-08.
&lt;/p&gt;

&lt;p&gt;In May a report from the National Audit Office called on HMRC to widen the
provision of online tax services to save money and reduce the levels of errors
in tax returns.&lt;/p&gt;

&lt;/body&gt;
&lt;/html&gt;&lt;/content&gt;</dc:description><dc:publisher xmlns:i18n="http://apache.org/cocoon/i18n/2.1">Incisive Media LTD, London UK</dc:publisher><dc:rights>Copyright © 1994-2009 Incisive Media LTD, London UK</dc:rights><dc:creator xmlns:i18n="http://apache.org/cocoon/i18n/2.1">Tom Young</dc:creator><dc:date>2009-11-09T17:19:00.000Z</dc:date><dc:subject>News</dc:subject><category>public-sector</category></item><item rdf:about="http://www.computeractive.co.uk/computeractive/news/2252768/security-firm-finds-iphone-worm"><title>iPhone worm unearthed by F-Secure</title><guid>http://www.computeractive.co.uk/computeractive/news/2252768/security-firm-finds-iphone-worm</guid><description>&lt;a href='http://www.computeractive.co.uk/computeractive/news/2252768/security-firm-finds-iphone-worm'&gt;&lt;img style='border:px solid black;float:right;' align='right' src='http://ivory.vnunet.com/images/iphone-apps-screen/medium.jpg'/&gt;&lt;/a&gt;&lt;p&gt;&lt;small&gt;Dinah Greek, &lt;a href="http://www.computeractive.co.uk/"&gt;Computeractive&lt;/a&gt;, Monday 9 November 2009 at 12:38:00&lt;/small&gt;&lt;/p&gt;&lt;p&gt;&lt;i&gt;


Owners of Apple's handsets get Rick Astley themed wallpaper


&lt;/i&gt;&lt;/p&gt;&lt;p&gt;&lt;content page="1"&gt;&lt;html&gt;
&lt;body&gt;

&lt;p&gt;F-Secure said it has discovered the first iPhone worm, called Ikee.&lt;/p&gt;

&lt;p&gt;The security company said that currently the only known infections have
surfaced in Australia and affect devices that have been 'jailbroken' by their
owners, but who have left the default root login password unchanged. However, it
warned people to protect their phones.&lt;/p&gt;

&lt;p&gt;Jailbreaking is the jargon for people who have removed iPhone's protection
mechanisms, allowing users to run any software they want.&lt;/p&gt;

&lt;p&gt;Affected users will find that their iPhone
&lt;a href="http://en.wikipedia.org/wiki/Computer_wallpaper" target="_blank" title="Wikipedia entry for wallpaper"&gt;wallpaper&lt;/a&gt;
has been altered to a picture of
&lt;a href="http://www.youtube.com/watch?v=ZOU8GIRUd_g" target="_blank" title="Youtube video of Rick Astley"&gt;Rick
Astley&lt;/a&gt; (of
&lt;a href="http://en.wikipedia.org/wiki/Rickrolling" target="_blank" title="Wikipedia entry for Rickrolling"&gt;Rickroll&lt;/a&gt;
fame) and the message "ikee is never going to give you up".&lt;/p&gt;

&lt;p&gt;
&lt;a href="http://www.f-secure.com" target="_blank" title="Click here to go to the F-Secure home page"&gt;F-Secure&lt;/a&gt;
said the worm will search for vulnerable iPhones by scanning a handful of IP
ranges — most of which are in Australia. At the moment, F-Secure has no
confirmed reports of Ikee outside of Australia.&lt;/p&gt;

&lt;p&gt;After Ikee infects a phone, it disables
&lt;a href="http://www.ssh.com/support/documentation/online/ssh/adminguide/32/Introduction_to_SSH_Secure_Shell.html" target="_blank" title="Find out more information about SSH"&gt;the
secure shell (SSH) service,&lt;/a&gt; an encyrpted mechanism that gives users access
to systems supporting remote connections.&lt;/p&gt;

&lt;p&gt;F-Secure advises that in order to protect a jailbroken iPhone, people should
&lt;a href="http://www.f-secure.com/weblog/" target="_blank" title="Click here to visit the F-Secure web blog"&gt;change
their root password and has outlined steps to do this on
&lt;/a&gt;&lt;a href="http://www.f-secure.com/weblog/" target="_blank" title="link to f secure web blog and steps to change iphone root password"&gt;its
web blog&lt;/a&gt;.&lt;/p&gt;

&lt;/body&gt;
&lt;/html&gt;&lt;/content&gt;</description><link xmlns:i18n="http://apache.org/cocoon/i18n/2.1">http://www.computeractive.co.uk/computeractive/news/2252768/security-firm-finds-iphone-worm</link><dc:description>&lt;a href='http://www.computeractive.co.uk/computeractive/news/2252768/security-firm-finds-iphone-worm'&gt;&lt;img style='border:px solid black;float:right;' align='right' src='http://ivory.vnunet.com/images/iphone-apps-screen/medium.jpg'/&gt;&lt;/a&gt;&lt;p&gt;&lt;small&gt;Dinah Greek, &lt;a href="http://www.computeractive.co.uk/"&gt;Computeractive&lt;/a&gt;, Monday 9 November 2009 at 12:38:00&lt;/small&gt;&lt;/p&gt;&lt;p&gt;&lt;i&gt;


Owners of Apple's handsets get Rick Astley themed wallpaper


&lt;/i&gt;&lt;/p&gt;&lt;p&gt;&lt;content page="1"&gt;&lt;html&gt;
&lt;body&gt;

&lt;p&gt;F-Secure said it has discovered the first iPhone worm, called Ikee.&lt;/p&gt;

&lt;p&gt;The security company said that currently the only known infections have
surfaced in Australia and affect devices that have been 'jailbroken' by their
owners, but who have left the default root login password unchanged. However, it
warned people to protect their phones.&lt;/p&gt;

&lt;p&gt;Jailbreaking is the jargon for people who have removed iPhone's protection
mechanisms, allowing users to run any software they want.&lt;/p&gt;

&lt;p&gt;Affected users will find that their iPhone
&lt;a href="http://en.wikipedia.org/wiki/Computer_wallpaper" target="_blank" title="Wikipedia entry for wallpaper"&gt;wallpaper&lt;/a&gt;
has been altered to a picture of
&lt;a href="http://www.youtube.com/watch?v=ZOU8GIRUd_g" target="_blank" title="Youtube video of Rick Astley"&gt;Rick
Astley&lt;/a&gt; (of
&lt;a href="http://en.wikipedia.org/wiki/Rickrolling" target="_blank" title="Wikipedia entry for Rickrolling"&gt;Rickroll&lt;/a&gt;
fame) and the message "ikee is never going to give you up".&lt;/p&gt;

&lt;p&gt;
&lt;a href="http://www.f-secure.com" target="_blank" title="Click here to go to the F-Secure home page"&gt;F-Secure&lt;/a&gt;
said the worm will search for vulnerable iPhones by scanning a handful of IP
ranges — most of which are in Australia. At the moment, F-Secure has no
confirmed reports of Ikee outside of Australia.&lt;/p&gt;

&lt;p&gt;After Ikee infects a phone, it disables
&lt;a href="http://www.ssh.com/support/documentation/online/ssh/adminguide/32/Introduction_to_SSH_Secure_Shell.html" target="_blank" title="Find out more information about SSH"&gt;the
secure shell (SSH) service,&lt;/a&gt; an encyrpted mechanism that gives users access
to systems supporting remote connections.&lt;/p&gt;

&lt;p&gt;F-Secure advises that in order to protect a jailbroken iPhone, people should
&lt;a href="http://www.f-secure.com/weblog/" target="_blank" title="Click here to visit the F-Secure web blog"&gt;change
their root password and has outlined steps to do this on
&lt;/a&gt;&lt;a href="http://www.f-secure.com/weblog/" target="_blank" title="link to f secure web blog and steps to change iphone root password"&gt;its
web blog&lt;/a&gt;.&lt;/p&gt;

&lt;/body&gt;
&lt;/html&gt;&lt;/content&gt;</dc:description><dc:publisher xmlns:i18n="http://apache.org/cocoon/i18n/2.1">Incisive Media LTD, London UK</dc:publisher><dc:rights>Copyright © 1994-2009 Incisive Media LTD, London UK</dc:rights><dc:creator xmlns:i18n="http://apache.org/cocoon/i18n/2.1">Dinah Greek</dc:creator><dc:date>2009-11-09T12:38:00.000Z</dc:date><dc:subject>News</dc:subject><category>mobile-technology</category><category>online</category><category>hacking-and-cyber-crime</category></item><item rdf:about="http://www.computeractive.co.uk/v3/news/2252730/play-com-suffers-online-order"><title>Play.com suffers online order problems</title><guid>http://www.computeractive.co.uk/v3/news/2252730/play-com-suffers-online-order</guid><description>&lt;a href='http://www.computeractive.co.uk/v3/news/2252730/play-com-suffers-online-order'&gt;&lt;img style='border:px solid black;float:right;' align='right' src='http://ivory.vnunet.com/images/internet/play-com/medium.jpg'/&gt;&lt;/a&gt;&lt;p&gt;&lt;small&gt;Phil Muncaster, &lt;a href="http://www.v3.co.uk/"&gt;V3.co.uk&lt;/a&gt;, Sunday 8 November 2009 at 09:15:00&lt;/small&gt;&lt;/p&gt;&lt;p&gt;&lt;i&gt;


E-retailer exposes customer information


&lt;/i&gt;&lt;/p&gt;&lt;p&gt;&lt;content page="1"&gt;&lt;html&gt;
&lt;body&gt;

&lt;p&gt;The perils of running a successful e-commerce business were highlighted again
yesterday, after the BBC reported that popular online retailer Play.com had been
hit by problems affecting its online ordering system.&lt;/p&gt;

&lt;p&gt;It appears that many customers received emails for orders they had not
placed. On opening those emails they found the names, addresses and other
contact details of other Play.com customers.&lt;/p&gt;

&lt;p&gt;Simon Hurley from Clevedon near Bristol said he had received more than 80
Play.com emails, and when he called the customer services line, was told that
the firm had a “massive problem”, according to the Beeb.&lt;/p&gt;

&lt;p&gt;"I'm a big customer of theirs but not that big," he is reported as saying. "
I opened up each individual email and it came up with another customer's name
and their order.&lt;/p&gt;

&lt;p&gt;"People are being told to shred documents and then you have a big company
like Play.com sending out hundreds of wrong emails to their customers.”&lt;/p&gt;

&lt;p&gt;Luckily for Play.com, it appears there were no credit card details on any of
the emails, however the cause of the problem remains a mystery.&lt;/p&gt;

&lt;p&gt;A Play.com statement said that the cause of the incident had now been
“identified and resolved”, according to the report.&lt;/p&gt;

&lt;p&gt;"We were alerted to an incident that appears to have affected some customers
for a short period of time in the early hours of this morning, and the first
thing we'd like to say is that we apologise for any inconvenience our customers
have experienced as a result,” read the statement.&lt;/p&gt;

&lt;p&gt;"We take these matters very seriously and are now investigating how this
incident occurred in the first place, so that we can prevent it happening in the
future."&lt;/p&gt;

&lt;p&gt;However, Play.com appears to have been slow to acknowledge the incident
publically or reassure its customers. No messages appeared on either its
Facebook or Twitter pages at the time of writing.&lt;/p&gt;

&lt;/body&gt;
&lt;/html&gt;&lt;/content&gt;</description><link xmlns:i18n="http://apache.org/cocoon/i18n/2.1">http://www.computeractive.co.uk/v3/news/2252730/play-com-suffers-online-order</link><dc:description>&lt;a href='http://www.computeractive.co.uk/v3/news/2252730/play-com-suffers-online-order'&gt;&lt;img style='border:px solid black;float:right;' align='right' src='http://ivory.vnunet.com/images/internet/play-com/medium.jpg'/&gt;&lt;/a&gt;&lt;p&gt;&lt;small&gt;Phil Muncaster, &lt;a href="http://www.v3.co.uk/"&gt;V3.co.uk&lt;/a&gt;, Sunday 8 November 2009 at 09:15:00&lt;/small&gt;&lt;/p&gt;&lt;p&gt;&lt;i&gt;


E-retailer exposes customer information


&lt;/i&gt;&lt;/p&gt;&lt;p&gt;&lt;content page="1"&gt;&lt;html&gt;
&lt;body&gt;

&lt;p&gt;The perils of running a successful e-commerce business were highlighted again
yesterday, after the BBC reported that popular online retailer Play.com had been
hit by problems affecting its online ordering system.&lt;/p&gt;

&lt;p&gt;It appears that many customers received emails for orders they had not
placed. On opening those emails they found the names, addresses and other
contact details of other Play.com customers.&lt;/p&gt;

&lt;p&gt;Simon Hurley from Clevedon near Bristol said he had received more than 80
Play.com emails, and when he called the customer services line, was told that
the firm had a “massive problem”, according to the Beeb.&lt;/p&gt;

&lt;p&gt;"I'm a big customer of theirs but not that big," he is reported as saying. "
I opened up each individual email and it came up with another customer's name
and their order.&lt;/p&gt;

&lt;p&gt;"People are being told to shred documents and then you have a big company
like Play.com sending out hundreds of wrong emails to their customers.”&lt;/p&gt;

&lt;p&gt;Luckily for Play.com, it appears there were no credit card details on any of
the emails, however the cause of the problem remains a mystery.&lt;/p&gt;

&lt;p&gt;A Play.com statement said that the cause of the incident had now been
“identified and resolved”, according to the report.&lt;/p&gt;

&lt;p&gt;"We were alerted to an incident that appears to have affected some customers
for a short period of time in the early hours of this morning, and the first
thing we'd like to say is that we apologise for any inconvenience our customers
have experienced as a result,” read the statement.&lt;/p&gt;

&lt;p&gt;"We take these matters very seriously and are now investigating how this
incident occurred in the first place, so that we can prevent it happening in the
future."&lt;/p&gt;

&lt;p&gt;However, Play.com appears to have been slow to acknowledge the incident
publically or reassure its customers. No messages appeared on either its
Facebook or Twitter pages at the time of writing.&lt;/p&gt;

&lt;/body&gt;
&lt;/html&gt;&lt;/content&gt;</dc:description><dc:publisher xmlns:i18n="http://apache.org/cocoon/i18n/2.1">Incisive Media LTD, London UK</dc:publisher><dc:rights>Copyright © 1994-2009 Incisive Media LTD, London UK</dc:rights><dc:creator xmlns:i18n="http://apache.org/cocoon/i18n/2.1">Phil Muncaster</dc:creator><dc:date>2009-11-08T09:15:00.000Z</dc:date><dc:subject>News</dc:subject><category>ecommerce</category></item><item rdf:about="http://www.computeractive.co.uk/computeractive/news/2252704/law-commissions-recommend"><title>Law body set to clarify consumer rights</title><guid>http://www.computeractive.co.uk/computeractive/news/2252704/law-commissions-recommend</guid><description>&lt;a href='http://www.computeractive.co.uk/computeractive/news/2252704/law-commissions-recommend'&gt;&lt;img style='border:px solid black;float:right;' align='right' src='http://ivory.vnunet.com/images/computing-12-04-07/old-bailey/medium.jpg'/&gt;&lt;/a&gt;&lt;p&gt;&lt;small&gt;Dinah Greek, &lt;a href="http://www.computeractive.co.uk/"&gt;Computeractive&lt;/a&gt;, Friday 6 November 2009 at 14:40:00&lt;/small&gt;&lt;/p&gt;&lt;p&gt;&lt;i&gt;


Legal reform body backs fight to keep strong UK consumer rights


&lt;/i&gt;&lt;/p&gt;&lt;p&gt;&lt;content page="1"&gt;&lt;html&gt;
&lt;body&gt;

&lt;p&gt;The Law Commission and the Scottish Law Commission have published
recommendations that would simplify, strengthen and clarify laws governing
consumer rights for faulty goods.&lt;/p&gt;

&lt;p&gt;The proposals from the English, Welsh and
&lt;a href="http://www.scotlawcom.gov.uk/" target="_blank" title="link to scottish law reform body"&gt;Scottish
statutory law &lt;/a&gt;reform bodies also insist that UK consumers retain some
fundamental rights under threat from the
&lt;a href="http://www.computeractive/2228211" title="earlier story on eu consumer rights changes"&gt;proposed
European Consumer Rights directive.&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Currently UK consumers have some of the strongest protection in Europe under
laws such as the
&lt;a href="http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38311.html" target="_blank" title="link to information on these laws"&gt;Sale
of Goods Act, the Sale and Supply of Goods to Consumers&lt;/a&gt;, and the
&lt;a href="http://www.oft.gov.uk/advice_and_resources/resource_base/legal/distance-selling-regulations/" target="_blank" title="link to OFT information on this law"&gt;Distance
Selling Regulations.&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;However, the complexity of UK laws, coupled with some areas of legislation
being unclear - such as how long is a ‘reasonable time’ in which to reject
faulty goods - has led to confusion.&lt;/p&gt;

&lt;p&gt;The proposed European directive would also weaken UK consumer law by removing
the right to reject faulty goods within a reasonable time, and for goods to be
free of minor defects such as imperfections in appearance, finish or small
malfunctions.&lt;/p&gt;

&lt;p&gt;The UK law commissions have said these rights should be retained. Their
proposals also pin down what the law considers a ‘reasonable time’ to 30 days.
Although it said there must be flexibility for some goods.&lt;/p&gt;

&lt;p&gt;David Hertzell, the Commissioner leading the project for
&lt;a href="http://www.lawcom.gov.uk/" target="_blank" title="link to english and welsh law commission"&gt;the
Law Commission of England and Wales&lt;/a&gt;, said: “We believe that the right to
reject should be retained in the UK as a short-term remedy of first instance. It
is a simple, easy-to-use remedy which inspires consumer confidence.”&lt;/p&gt;

&lt;p&gt;Other recommendations include allowing consumers to ask for a refund or price
reduction after one failed repair or one failed replacement. The proposals now
go forward as part of the debate on the proposed EC directive.&lt;/p&gt;

&lt;/body&gt;
&lt;/html&gt;&lt;/content&gt;</description><link xmlns:i18n="http://apache.org/cocoon/i18n/2.1">http://www.computeractive.co.uk/computeractive/news/2252704/law-commissions-recommend</link><dc:description>&lt;a href='http://www.computeractive.co.uk/computeractive/news/2252704/law-commissions-recommend'&gt;&lt;img style='border:px solid black;float:right;' align='right' src='http://ivory.vnunet.com/images/computing-12-04-07/old-bailey/medium.jpg'/&gt;&lt;/a&gt;&lt;p&gt;&lt;small&gt;Dinah Greek, &lt;a href="http://www.computeractive.co.uk/"&gt;Computeractive&lt;/a&gt;, Friday 6 November 2009 at 14:40:00&lt;/small&gt;&lt;/p&gt;&lt;p&gt;&lt;i&gt;


Legal reform body backs fight to keep strong UK consumer rights


&lt;/i&gt;&lt;/p&gt;&lt;p&gt;&lt;content page="1"&gt;&lt;html&gt;
&lt;body&gt;

&lt;p&gt;The Law Commission and the Scottish Law Commission have published
recommendations that would simplify, strengthen and clarify laws governing
consumer rights for faulty goods.&lt;/p&gt;

&lt;p&gt;The proposals from the English, Welsh and
&lt;a href="http://www.scotlawcom.gov.uk/" target="_blank" title="link to scottish law reform body"&gt;Scottish
statutory law &lt;/a&gt;reform bodies also insist that UK consumers retain some
fundamental rights under threat from the
&lt;a href="http://www.computeractive/2228211" title="earlier story on eu consumer rights changes"&gt;proposed
European Consumer Rights directive.&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Currently UK consumers have some of the strongest protection in Europe under
laws such as the
&lt;a href="http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38311.html" target="_blank" title="link to information on these laws"&gt;Sale
of Goods Act, the Sale and Supply of Goods to Consumers&lt;/a&gt;, and the
&lt;a href="http://www.oft.gov.uk/advice_and_resources/resource_base/legal/distance-selling-regulations/" target="_blank" title="link to OFT information on this law"&gt;Distance
Selling Regulations.&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;However, the complexity of UK laws, coupled with some areas of legislation
being unclear - such as how long is a ‘reasonable time’ in which to reject
faulty goods - has led to confusion.&lt;/p&gt;

&lt;p&gt;The proposed European directive would also weaken UK consumer law by removing
the right to reject faulty goods within a reasonable time, and for goods to be
free of minor defects such as imperfections in appearance, finish or small
malfunctions.&lt;/p&gt;

&lt;p&gt;The UK law commissions have said these rights should be retained. Their
proposals also pin down what the law considers a ‘reasonable time’ to 30 days.
Although it said there must be flexibility for some goods.&lt;/p&gt;

&lt;p&gt;David Hertzell, the Commissioner leading the project for
&lt;a href="http://www.lawcom.gov.uk/" target="_blank" title="link to english and welsh law commission"&gt;the
Law Commission of England and Wales&lt;/a&gt;, said: “We believe that the right to
reject should be retained in the UK as a short-term remedy of first instance. It
is a simple, easy-to-use remedy which inspires consumer confidence.”&lt;/p&gt;

&lt;p&gt;Other recommendations include allowing consumers to ask for a refund or price
reduction after one failed repair or one failed replacement. The proposals now
go forward as part of the debate on the proposed EC directive.&lt;/p&gt;

&lt;/body&gt;
&lt;/html&gt;&lt;/content&gt;</dc:description><dc:publisher xmlns:i18n="http://apache.org/cocoon/i18n/2.1">Incisive Media LTD, London UK</dc:publisher><dc:rights>Copyright © 1994-2009 Incisive Media LTD, London UK</dc:rights><dc:creator xmlns:i18n="http://apache.org/cocoon/i18n/2.1">Dinah Greek</dc:creator><dc:date>2009-11-06T14:40:00.000Z</dc:date><dc:subject>News</dc:subject><category>online</category></item><item rdf:about="http://www.computeractive.co.uk/computeractive/news/2252643/eu-agrees-telecoms-package"><title>Illegal file sharers promised 'fair' hearing</title><guid>http://www.computeractive.co.uk/computeractive/news/2252643/eu-agrees-telecoms-package</guid><description>&lt;a href='http://www.computeractive.co.uk/computeractive/news/2252643/eu-agrees-telecoms-package'&gt;&lt;img style='border:px solid black;float:right;' align='right' src='http://ivory.vnunet.com/images/computing/computing-05-03-09/eu-flag/medium.jpg'/&gt;&lt;/a&gt;&lt;p&gt;&lt;small&gt;Dinah Greek, &lt;a href="http://www.computeractive.co.uk/"&gt;Computeractive&lt;/a&gt;, Thursday 5 November 2009 at 16:55:00&lt;/small&gt;&lt;/p&gt;&lt;p&gt;&lt;i&gt;


Governments get green light to impose three-strikes rule providing alleged
illegal file sharers get a 'fair' hearing.


&lt;/i&gt;&lt;/p&gt;&lt;p&gt;&lt;content page="1"&gt;&lt;html&gt;
&lt;body&gt;

&lt;p&gt;The agreement by the
&lt;a href="http://europa.eu/index_en.htm" target="_blank" title="European Union website"&gt;European
Union&lt;/a&gt; on the wording of reforms governing the telecoms industry opens the
door for the introduction of 'three strikes' internet disconnection rules for
illegal file sharers.&lt;/p&gt;

&lt;p&gt;MEPs and ministers finally reached agreement on the sticking point of the
law; amendment 138/46 of the
&lt;a href="http://en.wikipedia.org/wiki/Telecoms_Package" target="_blank" title="Explanation of Telecoms Package of reforms"&gt;Telecoms
package&lt;/a&gt;. This had effectively outlawed proposals that would force internet
service providers to disconnect the services of people accused of
&lt;a href="http://en.wikipedia.org/wiki/File_sharing" target="_blank" title="Explanation of file sharing on Wikipedia"&gt;illegal
file sharing&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;The so-called 'three strikes and you're out rules' have been introduced in
some EU member states and proposed by Peter Mandelson in the UK.&lt;/p&gt;

&lt;p&gt;Despite reinstating this amendment twice, the European Parliament finally
backed down and reworded it. The watered down version has caused
&lt;a href="http://www.openrightsgroup.org/blog/2009/telecom-package-in-second-reading-dangerous-amendments"&gt;civil
liberties groups&lt;/a&gt; serious concern.&lt;/p&gt;

&lt;p&gt;The Telecoms package's woolly wording now says that restrictions on a user’s
internet access may “only be imposed if they are appropriate, proportionate and
necessary within a democratic society“, and taken only “with due respect for the
principle of presumption of innocence and the right to privacy“ and as a result
of “a prior, fair and impartial procedure" guaranteeing “the right to be heard
and the right to an effective and timely judicial review“.&lt;/p&gt;

&lt;p&gt;Although
&lt;a href="http://www.torymeps.com/content/malcolmharbour.htm" target="_blank" title="Malcolm Harbour's profile on the Conservative Party website"&gt;MEP
Malcolm Harbour&lt;/a&gt;, ECR chairman of the European Parliament's internal market
committee, said consumers will “be guaranteed a prior, fair and impartial
procedure in any cases of proposed disconnection”.&lt;/p&gt;

&lt;p&gt;Jérémie Zimmermann of
&lt;a href="http://www.laquadrature.net/Telecoms_Package" target="_blank" title="link to la quadrature du net and information on telecoms package"&gt;La
Quadrature du Net warned&lt;/a&gt;: “This rather unambitious provision will now be up
for interpretation, and it remains to be seen whether it will invalidate
internet access restrictions such as 'three strikes' policies."&lt;/p&gt;

&lt;p&gt;The whole package of legislative proposals can now proceed to final votes in
the European Parliament later this month and in the Council of Ministers.&lt;/p&gt;

&lt;/body&gt;
&lt;/html&gt;&lt;/content&gt;</description><link xmlns:i18n="http://apache.org/cocoon/i18n/2.1">http://www.computeractive.co.uk/computeractive/news/2252643/eu-agrees-telecoms-package</link><dc:description>&lt;a href='http://www.computeractive.co.uk/computeractive/news/2252643/eu-agrees-telecoms-package'&gt;&lt;img style='border:px solid black;float:right;' align='right' src='http://ivory.vnunet.com/images/computing/computing-05-03-09/eu-flag/medium.jpg'/&gt;&lt;/a&gt;&lt;p&gt;&lt;small&gt;Dinah Greek, &lt;a href="http://www.computeractive.co.uk/"&gt;Computeractive&lt;/a&gt;, Thursday 5 November 2009 at 16:55:00&lt;/small&gt;&lt;/p&gt;&lt;p&gt;&lt;i&gt;


Governments get green light to impose three-strikes rule providing alleged
illegal file sharers get a 'fair' hearing.


&lt;/i&gt;&lt;/p&gt;&lt;p&gt;&lt;content page="1"&gt;&lt;html&gt;
&lt;body&gt;

&lt;p&gt;The agreement by the
&lt;a href="http://europa.eu/index_en.htm" target="_blank" title="European Union website"&gt;European
Union&lt;/a&gt; on the wording of reforms governing the telecoms industry opens the
door for the introduction of 'three strikes' internet disconnection rules for
illegal file sharers.&lt;/p&gt;

&lt;p&gt;MEPs and ministers finally reached agreement on the sticking point of the
law; amendment 138/46 of the
&lt;a href="http://en.wikipedia.org/wiki/Telecoms_Package" target="_blank" title="Explanation of Telecoms Package of reforms"&gt;Telecoms
package&lt;/a&gt;. This had effectively outlawed proposals that would force internet
service providers to disconnect the services of people accused of
&lt;a href="http://en.wikipedia.org/wiki/File_sharing" target="_blank" title="Explanation of file sharing on Wikipedia"&gt;illegal
file sharing&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;The so-called 'three strikes and you're out rules' have been introduced in
some EU member states and proposed by Peter Mandelson in the UK.&lt;/p&gt;

&lt;p&gt;Despite reinstating this amendment twice, the European Parliament finally
backed down and reworded it. The watered down version has caused
&lt;a href="http://www.openrightsgroup.org/blog/2009/telecom-package-in-second-reading-dangerous-amendments"&gt;civil
liberties groups&lt;/a&gt; serious concern.&lt;/p&gt;

&lt;p&gt;The Telecoms package's woolly wording now says that restrictions on a user’s
internet access may “only be imposed if they are appropriate, proportionate and
necessary within a democratic society“, and taken only “with due respect for the
principle of presumption of innocence and the right to privacy“ and as a result
of “a prior, fair and impartial procedure" guaranteeing “the right to be heard
and the right to an effective and timely judicial review“.&lt;/p&gt;

&lt;p&gt;Although
&lt;a href="http://www.torymeps.com/content/malcolmharbour.htm" target="_blank" title="Malcolm Harbour's profile on the Conservative Party website"&gt;MEP
Malcolm Harbour&lt;/a&gt;, ECR chairman of the European Parliament's internal market
committee, said consumers will “be guaranteed a prior, fair and impartial
procedure in any cases of proposed disconnection”.&lt;/p&gt;

&lt;p&gt;Jérémie Zimmermann of
&lt;a href="http://www.laquadrature.net/Telecoms_Package" target="_blank" title="link to la quadrature du net and information on telecoms package"&gt;La
Quadrature du Net warned&lt;/a&gt;: “This rather unambitious provision will now be up
for interpretation, and it remains to be seen whether it will invalidate
internet access restrictions such as 'three strikes' policies."&lt;/p&gt;

&lt;p&gt;The whole package of legislative proposals can now proceed to final votes in
the European Parliament later this month and in the Council of Ministers.&lt;/p&gt;

&lt;/body&gt;
&lt;/html&gt;&lt;/content&gt;</dc:description><dc:publisher xmlns:i18n="http://apache.org/cocoon/i18n/2.1">Incisive Media LTD, London UK</dc:publisher><dc:rights>Copyright © 1994-2009 Incisive Media LTD, London UK</dc:rights><dc:creator xmlns:i18n="http://apache.org/cocoon/i18n/2.1">Dinah Greek</dc:creator><dc:date>2009-11-05T16:55:00.000Z</dc:date><dc:subject>News</dc:subject><category>broadband-and-isps</category></item></rdf:RDF>