Millions risk exclusion from digital economy

New research highlights the difficulties older and disabled people have accessing online services

Gareth Morgan

Millions of Britons are missing out on the benefits of the digital economy such as internet shopping, online entertainment and easy access to government services because they either cannot afford or cannot use technology.

Research from the Inclusive Digital Economy Network (Iden) released today warns groups such as the elderly and disabled risk being excluded from the digital economy.

The factors influencing people's ability to participate in the digital economy were identified as accessibility, affordability, usability and the barrier new technologies present to those unfamiliar with it.

"The people who are currently digitally excluded are the same people who could benefit from, and are more likely to be in need of, digitally provided services," said Professor Alan Newell from the University of Dundee, and a member of Iden.

"When middle-aged people who can use computers grow older, not only will their reduction in hearing, sight and dexterity mean that they will find it more difficult to use modern technology, but assuming current trends continue, the technology will have changed, become more unfamiliar and thus confusing and frightening,” added Newell.

Iden researchers have spent a year investigating the challenges faced by older and disabled people within the digital economy.

"The government’s current priorities need to address the digital divide and ensure that the digital economy’s potential is harnessed, to improve services for those who are often excluded from new technologies such as the broadband internet and digital television,” said Dr Iosifidis, reader in media and communications at City University London and Iden's co-principal investigator.

  • Have your say
  • Send to a friend
  • Print
  • Digg
  • Reddit
  • Share

Do you agree?

Further reading

Houses of Parliament

Tories call for more action on digital divide

Party wants better internet access and greater reassurance on personal information

Prime minister Gordon Brown

Brown announces £300m plan to bridge the digital divide

Low-income households to receive vouchers for home PCs and broadband connections

Next-generation broadband ideal for late adopters

Benefits of potential services will outweigh costs of providing access, says Ofcom consumer panel

NHS online health promotion project targets 150,000 with cheap access

Partnership with cheap internet access centres will promote health information web site

Related white papers

Related jobs

Most watched

Nokia N8

Nokia N8 video demo

Handset maker gives an early look at its first Symbian^3 smartphone

Motorola Milestone 2

Motorola Milestone 2 video demo

Android 2.2 comes to Milestone line

Analysis and Reports

Best practices to secure and protect backup data
Exploding the myths about data security and backup encryption

Using data integration to drive down costs and increase profits
This paper outlines why data integration is an important weapon in an enterprise’s competitive arsenal

Poll

VMworld 2010 poll

VMworld 2010 poll

How advanced is your firm's cloud computing strategy?

View poll results

White paper library

Attachmate

Smartstream

Keep up to date with the latest products, services and technologies from the world's leading IT companies; IThound.com brings you thousands of white papers, case studies and analyst reports.

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Spotlight

Digital Britain

Innovation key to UK broadband take-up

Services like Project Canvas are vital, say experts

Amazon Kindle 3

Amazon Kindle 3 e-book reader review

Amazon trims the size and price of its newest Kindle,...

sas logo

SAS offers easy-to-use predictive analytics

Rapid Predictive Modeler designed to aid enterprise decision making

First impressions of Huawei's Ideos handset

Huawei's Ideos smartphone, announced today , is claimed by the...

Primary Navigation