HP starts to strangle grey imports

Coded message for printer cartridges

Dinah Greek and Anthony Dhanendran

HP is 'region coding' new printers making many imported cartridges incompatible with the devices.

The cartridges have a chip that is coded for a specific region, which is then read by software in the printers. A mismatch means the printer won't work.

Advertisement

For example, a British user who buys a printer in the USA can't use British cartridges or vice versa.

HP has divided the world into four regions: Western Europe, Eastern Europe, the Americas and the Far East. But it says the move is not designed to make more money from its customers, but a means of avoiding currency fluctuations.

"[Price] volatility can be confusing for customers, as they don't know what to expect each time they go to the store. By introducing a regional approach we can give consumers greater certainty," HP said. However country coding is a trick borrowed from the entertainment industry, which applies this to DVDs to stop grey imports - the practice where people pick up their consumables at a cheaper price in other countries.

Users will still be able to use compatible refilled cartridges according to HP, as long as the refilled cartridge is from the same region as the printer. But the recycling industry warned there will be a delay in getting these to market.

"It could be a year or so before we get any to market. We need to get enough of these empty cartridges to make it viable to refill and we haven't seen any yet. We also have to find ways to refill them and make sure inks are compatible. This takes time," said Keith Moss, chairman of the UK Cartridge Remanufacturers' Association.

However he did say the move could have one benefit for the recycling industry and consumers in the UK. It would increase the amount of cartridges available for refill in this country:currently many cartridges that can be refilled end up in the US where there is a shortage.

People who move between countries can call HP's customer service department, to arrange for the printer to be reset to the new region.

  • Have your say
  • Send to a friend
  • Print
  • Digg
  • Reddit
  • Share

Tags:

Do you agree?

Related whitepapers

Related jobs

Most watched

eu flag

V3.co.uk weekly debrief, 6 Nov 09

This week, Europe decides what to do with illegal file sharers

Intel unveils its micro server platform

Small-enclosure systems take aim at hosting market

IT white papers

Search white papers

Top categories

Poll

Impact of Information Overload poll

Impact of Information Overload poll

What is the biggest problem your firm faces as a result of the data explosion?

View poll results

Advertisement

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Spotlight

eu flag

V3.co.uk weekly debrief, 6 Nov 09

This week, Europe decides what to do with illegal file...

Dell Adamo XPS

Dell launches ultra-thin Adamo XPS

World's thinnest laptop will be available by Christmas

Top 10 articles, 6 November 2009

The worst Microsoft products of all time, and a USB...

Iain Thomson

Pirate Bay shutdown could be inspiring online militancy

Recent Swedish attacks raise worrying possibility

Primary Navigation