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I've been having a try out with the BlackBerry Storm, Research in Motion's (RIM's) first touch-screen device. My colleague Daniel Robinson has carried out a full review or you can get a look at the Storm in action by watching our video review.
I was keen to get my hands on the device for two reasons. Firstly, I've long coveted an Apple iPhone, mainly for its lovely looks, and screen size and quality and so was interested to have a try out on RIM's touch-screen version; and also because I've just switched over from using my old 8700 BlackBerry and a separate Nokia mobile handset to having just one device, the BlackBerry Bold and so wanted to see how the Storm would compare.
Previously in my old unconverged world of separate mobile/emailer I never used the BlackBerry for anything but checking my email and replying to the odd one here and there; I made the occasional phone call and sent the odd text but much preferred my mobile for those things. 
So moving to the Bold was quite an experience and I'd advise anyone considering a switch away from two devices to a combined phone/emailer to thoroughly try out the keyboards of any potential handsets before making a purchase.
I found the BlackBerry SMS and phone capabilities difficult to get used to, mainly due to what seem like minor changes from a normal mobile handset but they caused a lot of frustration for me.
For example, the Bold and Storm save all messages in one folder, while I'm used to separate folders for received/sent/draft texts; while trying to change the phone settings, including selecting a ring tone and choosing between the vibrate/ring/vibrate+ring options, proved a real chore, requiring navigating through several different pages and dozens of options before finding the correct Profiles/Advanced/Normal/Phone sequence and arriving at the right place. I also found the requirement of repeating the same choice of Volume/Number of Vibrations and so on for the phone when it is out of holster or in holster an unnecessary duplication of effort; the same process was then required for setting up my preferred SMS profile.
Having said all that, I still rate the BlackBerry as an emailer device, and RIM has made huge improvements since I first began using one a few years ago, especially in terms of the speed of mobile browsing and the ability to view spreadsheets and other business documents.
From my fairly brief look at the Storm, I couldn't spot many different features from the Bold apart from the obvious touch-screen upgrade. Both devices have the same icons, browser, and phone capabilities.
One key upgrade with the Storm was the inclusion of a Chat icon in the menu, offering direct links to download pages for popular instant messaging tools. However, I didn't have much joy with this feature. I managed to download Google Chat, but was unable to log in to my account to try it out.
The music and video players are the same on both devices; the video quality was particularly impressive on both, with high quality picture and sound.
One strange difference was in the charger. I didn't take the charger for the borrowed Storm home with me overnight and when the battery died that evening I automatically went to plug in my Bold charger, only to find they have different connectors. It would be great to see RIM, and in fact all mobile handset makers, standardise on chargers across their different models and it would certainly earn them some green brownie points.
So now onto the Storm's headline-grabber - the touch-screen capability. The general consensus around the vnunet.com office was underwhelming - most people found the virtual keys very difficult to get used to, even with the addition of a "click" when pressing down on the screen - and this was my initial reaction too.
However, having used the Storm as my main emailer/phone for a few days I got used to the way the keyboard worked - I found it helped to aim to put my finger slightly to the left of keys rather than direct centre of them. I also really liked the ability to go back to using a SureType keypad and predictive text, especially for sending SMS messages, something I really miss with the Bold.
A final point: the way the screen switches view to reflect whether you're holding the phone sideways or upright is a neat feature, but it is slow in switching between the views. In the end I found myself favouring a sideways full keyboard view for emailing; and upright SureType for texting.
Overall my first touch-screen BlackBerry experience was good enough to make me consider a full-time move to a similar device in the future - but preferably one with a more satisfying mobile phone experience.
08 Dec 2008
